Technical Support
Our knowledge is available to you. We've acquired an impressive understanding of lubricants, and we happily share that knowledge. You have come to the right place for the best product recommendations, questions getting answered, discussions on technical topics and more. We strive to help customers and consumers make better choices regarding lubrication, maintenance and care-taking.
Our goal at Kroon-Oil is to assist everyone as best as possible, and that is reflected in everything we offer. This applies to technical support as well. You can use our range of technical assistance:
- TecDoc catalogue
- Aldoc catalogue
- Kroon-Oil training courses
- Kroon-Oil webinars
- Lube Check Laboratory services
- 24/7 online product advisor
- Helpdesk
- Newsfeed Kroon-Oil
- Lubevision®
- Instructional videos and tutorials
- The Experts' Sessions
- PowerFlush® TPE demos and tutorials
- Free integration of the Kroon-Oil recommendation banner on your website.
- Product recommendation data through the Kroon-Oil API data service
24/7 Service
We take our service very seriously. Quick delivery, adequately answering questions or offering marketing support: you're at the correct address at Kroon-Oil. Contacting us is easy, and we are always ready to help you. During business hours, we answer questions by phone, e-mail and on social media (Instagram, Facebook, YouTube, LinkedIn and Google).
In case you require material for assembling flyers, advertisements or your website? Then, you can access our Brand Portal with images of products, promotional materials, equipment, etc. Furthermore, you can also find various advertisements and other marketing materials. Our Brand Portal is a web service for Kroon-Oil members where you can find marketing materials on a diverse level.
Dare to ask
Ask your questions to our team. Our experts are up-to-date with the latest trends and developments and are ready to assist you. Not only in the field of lubrication and maintenance but also when there are questions about orders.
Advice and expertise
We are happy to share the knowledge we have gained in over 100 years with you. We provide advice on product selection and answer technical questions. You can visit our website 24/7 for extensive lubricant advice based on VRN (vehicle registration number, available in NL, DA, NO) or through 'smart search'.
Kroon-Oil's online recommendation tool was the first on the market when the internet was still under development. Kroon-Oil also developed the ability to provide advice based on a license plate and the unique 'smart search' functionality. Kroon-Oil invests heavily in maintaining its web tools, which has made the Kroon-Oil advice tool the most accurate and most consulted online tool. The unique vehicle recommendations provided reach over 8,000,000 professionals and consumers annually.
Kroon-Oil Connect
Now, Kroon-Oil is once again a frontrunner in the field of online data provision. The innovative Kroon-Oil Connect provides a direct connection to the Kroon-Oil databases via a smart API. This makes it possible to extensively integrate product data, and even advisory data, into your online environments. In addition, we regularly provide training for professionals and enthusiasts, and we publish the relationship magazine 'Lubevision®'.
Still have the desire to speak to someone personally? You may always contact us. A highly motivated team with expertise is at your disposal to answer all your questions.
Order 24/7
At Kroon-Oil, you can place orders 24/7. In addition, you can place orders clearly and intuitively via our online ordering platform, 'ProShop'. You can also order by e-mail or telephone during office hours, and thanks to state-of-the-art voice picking, we're aiming to set the target for error rates to zero.
